Service Quality
One of the ways we receive feedback on our service quality is through our Student Survey which we conduct on our students at least once during their course of study with us.
In this survey, students rate the College on a scale of 1 (low) to 6 (high) in the areas of:
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Student Satisfaction with the student support services
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Student Satisfaction with the College facilities
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Student Overall Satisfaction with their experience at AAC
Our goal is to achieve a rating of at least 5 out of 6 in all areas.
Quality Framework
AAC is committed to creating a conducive working, learning and teaching environment by providing the highest quality of services that:
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Meet or exceed our customers’, staff's and interested parties’ expectations;
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Comply with all regulatory requirements;
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Continuously improve;
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Result in an Effective Quality Management System
Academic Process
AAC is committed to ensuring that all eligible students have access to educational opportunities. AAC applies easily defined and tangible rules in support of access and equity. AAC is committed to a fair admissions system, whereby applicants are considered solely based on their merits, abilities, and potential and are not discriminated against. Selection and admission of students are approved by the Academic Head/Programme Leader and relevant external university partners (if applicable). Exemption of modules may be granted to students who have completed similar units or equivalent or higher standard modules in another learning institution.
