Privacy Policy

Academies Australasia College (“AAC”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data entrusted to us.
This Privacy Policy explains how Academies Australasia College collects, uses, discloses, protects and retains personal data when you visit our website, submit an enquiry or application, contact us, interact with our social media pages, or otherwise provide personal data to us.
This Privacy Policy applies to personal data collected through www.aac.edu.sg, our enquiry and application forms, digital advertising and lead-generation campaigns, social media channels, and other channels operated or managed by AAC.
We handle personal data in accordance with applicable Singapore laws, including the Personal Data Protection Act 2012 (“PDPA”), where applicable.
1. Personal Data We Collect
Depending on how you interact with AAC, we may collect personal data including:
● Full name
● Contact number and/or WhatsApp number
● Email address
● Country of residence or nationality, where required for enquiry or admission purposes
● Course or programme of interest
● Educational qualifications and academic information
● Preferred mode or timing of study
● Information provided through enquiry, application or registration forms
● Information contained in communications with AAC
● Information relating to your interactions with our website, advertisements and digital channels
● Any other information that you voluntarily provide to us
Please do not provide personal data belonging to another individual unless you have the appropriate authority or consent to do so.
2. How We Collect Personal Data
We may collect personal data through:
● Our website and online forms
● Course enquiry and application forms
● Meta platforms, including Facebook and Instagram lead-generation forms
● Telephone calls, email and WhatsApp communications
● In-person enquiries and visits to AAC
● Events, education fairs and promotional activities
● Social media interactions
● Communications with our staff, representatives or authorised agents
● Other lawful channels through which you provide information to AAC
When you submit your information through a third-party platform or advertising service, such as Facebook or Instagram, that platform may also process your information according to its own privacy policy and terms.
3. Purposes for Collecting, Using and Disclosing Personal Data
AAC may collect, use and disclose your personal data for purposes that are reasonable and relevant to our functions and activities, including:
Education and Enquiry Purposes
● Responding to course and programme enquiries
● Providing information about our courses, programmes, entry requirements, fees and study options
● Assessing and processing applications for admission
● Supporting enrolment and registration
● Providing student support and administrative services
● Communicating important information relating to your course or enquiry
Marketing and Communications
Where permitted by applicable law and where appropriate consent has been obtained, AAC may use your contact information to:
● Send information about courses and programmes
● Contact you regarding an enquiry you have submitted
● Provide updates about admissions, intakes, events or education opportunities
● Conduct marketing and promotional activities
● Follow up on enquiries generated through our website, social media or advertising campaigns
You may withdraw your consent to receive marketing communications at any time by contacting us using the details provided in this Privacy Policy.
Website and Service Improvement
We may also use personal data and website-related information to:
● Improve our website and online services
● Understand how users interact with our website
● Improve our courses, services and communications
● Monitor and improve service quality
● Respond to feedback, complaints and enquiries
● Maintain records necessary for our operations
Legal and Regulatory Purposes
We may collect, use or disclose personal data where necessary to:
● Comply with applicable laws and regulations
● Meet regulatory or statutory requirements
● Respond to lawful requests from government or regulatory authorities
● Protect the rights, property or safety of AAC, our students, staff or other persons
● Establish, exercise or defend legal rights or claims
4. Consent
Where required under applicable law, AAC will obtain your consent before collecting, using or disclosing your personal data for the relevant purposes.
By voluntarily submitting your personal data to AAC for an identified purpose, you acknowledge that AAC may collect, use and disclose your personal data for that purpose, subject to applicable laws and any consent requirements.
Where consent is required, you may withdraw your consent by contacting our Personal Data Officer.
Please note that withdrawing consent may affect our ability to provide certain services, respond to certain requests or process an application where the relevant personal data is necessary for that purpose.
5. Marketing Communications
If you provide your contact details through an AAC enquiry form, website form, social media lead form or other marketing channel, AAC may contact you regarding the course, programme or enquiry you have expressed interest in.
Where applicable, AAC may contact you through:
● Email
● Telephone
● WhatsApp
● SMS or other electronic communication channels
You may request to stop receiving marketing communications at any time by contacting AAC.
Where applicable, Singapore's Do Not Call (“DNC”) requirements will also be observed.
6. Disclosure of Personal Data
AAC may disclose personal data to third parties where reasonably necessary for the purposes described in this Privacy Policy and where permitted or required by applicable law.
Such parties may include:
● Service providers supporting our website and IT systems
● Website, hosting and technology providers
● Marketing and advertising service providers
● Lead-management and customer relationship management providers
● Communication and messaging service providers
● Data storage and cloud service providers
● Professional advisers and consultants
● Regulatory or government authorities
● Education partners, awarding bodies or other organisations involved in the delivery or administration of relevant programmes
● AAC's authorised representatives, agents or service providers
AAC takes reasonable steps to ensure that third parties handling personal data on our behalf provide appropriate protection for that information.
7. Digital Advertising and Lead Generation
AAC may use digital advertising platforms, including Meta platforms such as Facebook and Instagram, to promote our courses and programmes.
When you submit your information through a Meta Lead Ad or other digital advertising form, the information you provide may be transmitted to AAC and processed for the purposes described in this Privacy Policy.
AAC may use this information to respond to your enquiry, provide information about the programme you selected, and follow up with you regarding your enquiry.
Third-party platforms such as Meta may separately collect and process information in accordance with their own privacy policies and terms.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve user experience and, where applicable, support advertising and marketing activities.
Cookies may collect information such as:
● Browser type
● Device information
● Pages visited
● Approximate location information
● Referring website or campaign
● Website interaction information
Where required, appropriate consent or controls will be provided for cookies and similar technologies.
You may adjust your browser settings to manage or block cookies. However, disabling certain cookies may affect the functionality of some parts of our website.
9. Accuracy of Personal Data
AAC takes reasonable steps to ensure that personal data in our possession or under our control is accurate and complete where the information is likely to be used to make a decision affecting you or disclosed to another organisation.
You should inform us if any personal information you have provided to AAC changes or is inaccurate.
10. Protection of Personal Data
AAC takes reasonable administrative, technical and organisational measures to protect personal data against risks such as:
● Unauthorised access
● Unauthorised collection
● Unauthorised use
● Unauthorised disclosure
● Loss
● Modification
● Destruction
Access to personal data is limited to individuals and service providers who reasonably require the information for their responsibilities.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
11. Retention of Personal Data
AAC will retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected or to satisfy applicable legal, regulatory, accounting or business requirements.
When personal data is no longer required, AAC will take reasonable steps to dispose of or anonymise it appropriately.
The specific retention period may vary depending on the type of information and the purpose for which it is held.
12. Transfer of Personal Data Outside Singapore
Some of our service providers or technology systems may be located outside Singapore.
Where AAC transfers personal data outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to the protection required under applicable Singapore data-protection requirements.
13. Access to and Correction of Personal Data
Subject to applicable laws and exceptions, you may request:
● Access to personal data held by AAC about you; and/or
● Information about how your personal data has been used or disclosed within the applicable period; and
● Correction of inaccurate or incomplete personal data.
Requests should be made in writing to our Personal Data Officer using the contact details below.
AAC may need to verify your identity before processing an access or correction request.
Certain exceptions and administrative requirements may apply under applicable law.
14. Withdrawal of Consent
Where AAC relies on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting our Personal Data Officer.
Please note that withdrawing consent does not affect the lawfulness of any collection, use or disclosure carried out before the withdrawal.
Depending on the nature of your request, withdrawing consent may mean that AAC is unable to continue providing certain services, processing an application or responding fully to your enquiry.
15. Data Breaches
AAC takes reasonable measures to protect personal data and has procedures for responding to suspected or actual data breaches.
Where a data breach is determined to be notifiable under applicable Singapore law, AAC will take the required steps to notify the relevant authorities and affected individuals within the applicable timeframes.
16. Third-Party Websites and Services
Our website, advertisements, emails or other communications may contain links to websites or services operated by third parties.
This Privacy Policy does not apply to the privacy practices of those third parties.
We encourage you to review the privacy policies of third-party websites or services before providing them with your personal data.
17. Children's Personal Data
AAC provides educational programmes that may be relevant to students of different ages.
Where personal data relating to a minor is collected, AAC will handle that information in accordance with applicable laws and its relevant policies and procedures.
Where appropriate, AAC may require information or consent from a parent, guardian or authorised representative.
18. Personal Data Officer
AAC has appointed a Personal Data Officer (PDO) to oversee matters relating to personal data protection and compliance with applicable data-protection requirements.
For questions, requests or concerns regarding personal data protection, please contact:
Personal Data Officer Academies Australasia College Pte. Ltd. Email: info@aac.edu.sg Telephone: +65 6337 9949
19. Changes to This Privacy Policy
AAC may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or applicable legal and regulatory requirements.
When we make changes, the updated version will be published on this page with the revised “Last Updated” date.
We encourage you to review this page periodically.
20. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact:
Academies Australasia College Pte. Ltd. Personal Data Officer Email: info@aac.edu.sg Telephone: +65 6337 9949
Website: www.aac.edu.sg